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With the focus on office automation, cost savings, and best utilization of office personnel we offer a variety of Voice Mail and Automated Attendant systems to best serve your phone answering needs 24 hours a day.
- Automated Attendant welcome greeting answering your telephone calls live.
- Callers provided staff /name directory, directions or information menu's.
- Caller's connection to voice mail boxes where they can leave messages.
- Automated Attendant answer's full time as primary receptionist. (Choice #1)
- Automated Attendant as secondary backup answering. (Choice #2)
- Automated Attendant backup answers during day, primary night (Choice #3)
- Automated attendant with day and night greetings, submenus, staff directories.
An example of this is when everybody is busy on the phone, or away from the office.the system answers the call after a designated number of rings. The system can provide separate day and after hours night greetings, specific greetings on different days of the week, weekend greetings and lunch greetings.
- Keypad entry and selection of extensions, departments, and menus by caller.
- Interactive Voice Response - Caller speaks the command to the system
- Automatic routing and voice mail box covering (DID) of telephone line.
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